Privacy Policy
Last updated: January 14, 2025
1. Introduction
Welcome to Equestria. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our barn management platform.
2. Information We Collect
Information You Provide
- Account information (name, email address, password)
- Barn and business information
- Horse data and health records
- Staff and client information
- Inventory and billing data
- Communications with our support team
Information We Collect Automatically
- Usage data and analytics
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our barn management services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Improve our services and develop new features
- Comply with legal obligations and protect against fraud
4. Information Sharing
We may share your information in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With third-party vendors who help us operate our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure hosting infrastructure
6. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to our processing of your information
- Data portability
- Withdraw consent where we rely on consent
To exercise these rights, please contact us at privacy@equestria.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards, including standard contractual clauses or adequacy decisions.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookies through your browser settings, though this may affect some functionality.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about these Terms of Service, please contact us.